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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Wolf

Adam Wolf

February 13, 2025

5  out of  5
rating by Adam Wolf
"Billy is the man!! Thank you for taking the time to thoroughly walk me through my options and making sure we were properly protected !! I went into conversation focused solely on price but your education on how important it is to be properly protected completely changed my view on insurance! What really impressed me was that Billy asked how my family member was doing and showed true compassion when we were speaking about a horrible accident they endured! Can’t thank you enough!!"
We responded:
"Adam, I'm so glad to hear about your positive experience with Billy! It's wonderful that he could provide you with valuable insights and ensure you felt properly protected. His genuine care and compassion truly make a difference. If you have any more questions or need assistance in the future, we're here to help!"
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Olha Fedynchuk

February 13, 2025

5  out of  5
rating by Olha Fedynchuk
"Billy is an absolutely fantastic insurance agent! From the start, he made the entire process smooth, easy to understand, and completely stress-free. He took the time to listen to my needs and found the best coverage at a great price, all while making sure I fully understood my options. What really sets Billy apart is his genuine care for his clients. He’s not just trying to sell a policy—he truly wants to make sure you have the right protection for your situation. He’s incredibly knowledgeable, patient, and always ready to answer any questions with clear and helpful explanations. If you’re looking for an insurance agent who is professional, reliable, and will always have your best interests at heart, Billy is the one to call. Middlebury is lucky to have him, and I couldn’t recommend him more!"
We responded:
"Thank you so much, Olha, for taking the time to share your experience with us! It brings us great joy to hear that Billy was able to make the entire process smooth and stress-free for you. His dedication to truly understanding your unique needs and providing you with the best possible coverage is something we deeply admire and commend. We genuinely appreciate your kind words and want to assure you that we are always here for you. If you have any future questions or need assistance, please don't hesitate to reach out. Your satisfaction is our top priority!"
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Agnieszka Burkat

January 24, 2025

5  out of  5
rating by Agnieszka Burkat
"Always helpful! Very fast! Professional! I love my agents. I do get good rates as well. Thank You!"
We responded:
"Thank you, Agnieszka, for your wonderful feedback! I'm happy to know that you find our service helpful, fast, and professional. It's great to hear that you're satisfied with your rates and love working with our team. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Michael Carey

January 24, 2025

5  out of  5
rating by Michael Carey
"I’ve been working with State Farm for a few months now. My agent Billy has been extremely helpful.! He has gone above and beyond to make sure I get the best rate. He’s professional as can get. Communication and responses are fast and informative. If I need something he’s on immediately! He’s a pleasure to work with and can honestly say this is the first insurance company I’ve never dreaded calling. He always walks me through the process every step of the way and is fully transparent with any and all information. I’ve never been happier to switch insurance companies. This location is awesome but if you have the opportunity I highly highly recommend you ask to work with Billy. He’s as dedicated as they come! 5 out of 5 for all areas"
We responded:
"Thank you, Michael, for sharing your experience! I'm delighted to know that Billy has been so helpful and dedicated to ensuring you receive the best rate. It's wonderful to hear that his professionalism and quick communication have made your interactions with us enjoyable. We're grateful to have Billy on our team, and your recommendation means a lot. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!"
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Melissa Martin

January 23, 2025

5  out of  5
rating by Melissa Martin
"Getting a quote and signing up with State Farm was the easiest process!"
We responded:
"Melissa, I'm so glad to hear that getting a quote and signing up with us was a breeze for you! We strive to make the process as smooth and straightforward as possible. "
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Hector Perez

January 14, 2025

5  out of  5
rating by Hector Perez
"Good service no issues"
We responded:
"Thank you, Hector, for your feedback! I'm happy to know that you received good service with no issues. If you ever have any questions, feel free to reach out to our office. We're here to help!"
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Jen

December 30, 2024

1  out of  5
rating by Jen
"If you have a claim for 5 years, it can't get a quote of home insurance. This insurance agent doesn't want you have any claim in the past. They correct Free money, and don't want you have a claim."
We responded:
"Jen, Thank you for sharing your feedback. We understand how frustrating it can be when insurance coverage or underwriting decisions don’t align with your expectations. However, it’s important to clarify that underwriting guidelines and eligibility requirements are determined by State Farm at the corporate level, not by individual agents. I am a small business owner and leaving review like this does nothing against State Farm who makes the rules, instead you are affecting livelihood of a local business owner. Our office is committed to helping prospective customers like yourself navigate these processes and find solutions (even if it’s not with our company) that meet their needs. If you’d like, we’d be happy to discuss your situation further and explore any available options. Please feel free to give us a call or visit our office."
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Renee Reppert

September 9, 2024

5  out of  5
rating by Renee Reppert
"Patrick was very knowledgeable and helped me lower my rates and remove some items I didn’t really need! I highly recommend State Farm for all your insurance needs."
We responded:
"Thank you, Renee, for your wonderful review! I'm glad Patrick was able to assist you in lowering your rates and tailoring your coverage to your needs. We appreciate your recommendation and are here to help with any future insurance needs. - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Mike Violette

August 20, 2024

5  out of  5
rating by Mike Violette
"State farm 🚜 Marta & crew are always there for me..Exellent ins.company.. A-1 service.. GODBLESS AMERICA 🇺🇸 🙏 ❤️"
We responded:
"Thank you Mike, we have your back and appreciate the review!"
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tano macrame

August 13, 2024

5  out of  5
rating by tano macrame
"Excelent service!"
We responded:
"Carlos thank you for the trust you put in my office and State Farm, we appreciate your business!"
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Heather T

August 8, 2024

5  out of  5
rating by Heather T
"Marta is the best agent anyone can ask for! She's extremely helpful and very attentive. Best of all she's very nice and easy to talk to!"
We responded:
"Hi Heather, Thanks a lot for your awesome review! I'm so happy to know you find me helpful and attentive. It's great to hear that you feel comfortable talking with our office. If you ever need anything else, don't hesitate to reach out! - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Gloria Najera

July 16, 2024

5  out of  5
rating by Gloria Najera
"My husband & I have been working with Marta Nerin for over a year ! So far she’s been an amazing agent. Also hands on .. very professional & also answers any questions or doubts we might have. I highly recommend her , she goes the extra mile for us !!!"
We responded:
"Thank you, Gloria, for your wonderful review! I am glad you and your husband have had a satisfying experience working with me. I appreciate your kind words about my professionalism and dedication to going the extra mile for you both. Please feel free to reach out if you have any more questions or future insurance needs! - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
Profile photo of Nayely Hernandez

Nayely Hernandez

July 10, 2024

5  out of  5
rating by Nayely Hernandez
"I work with Matthew from State Farm and he’s great! I’ve used them for two cars now and Matt always makes it so easy to insure for the lowest price I just have to shoot him a text with all the info and he does everything for me. 10/10 recommend working with him especially."
We responded:
"Thank you, Nayely, for sharing your positive experience working with Matthew at our office! We're thrilled to hear that he made insuring your cars easy and affordable for you. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Francesca Tomasi

June 21, 2024

5  out of  5
rating by Francesca Tomasi
"Ive been with state farm for some time now, and I am very happy with my choice. Any time i need to make an adjustment or have a question the office is so helpful and explains everything throughly. They also have an option to text instead of calling which I love because it saves a lot of time."
We responded:
"Francesca, we're thrilled to hear you're pleased with our service and the convenience of texting for assistance! Our team is always here to help and explain everything thoroughly. Thank you for choosing State Farm for your insurance needs! Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
Profile photo of Cathy Guglielmetty

Cathy Guglielmetty

June 6, 2024

5  out of  5
rating by Cathy Guglielmetty
"Billy Schultz was extremely professional , courteous and knowledgeable. He made a dry subject like Insurance seem pleasurable."
We responded:
"Cathy, I'm thrilled you found Billy's professionalism, courtesy, and knowledge valuable in making insurance a more pleasurable topic! We're pleased to have provided you with a positive experience and look forward to assisting you with your insurance needs in the future! Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Eric Triffin

April 11, 2024

5  out of  5
rating by Eric Triffin
"All my contacts with the people at State Farm have been personal, positive and effective. You seem to have an ethic of responding in friendly, efficient and helpful ways!"
We responded:
"Thank you, Eric, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs! - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
Profile photo of Scott Houston

Scott Houston

February 22, 2024

5  out of  5
rating by Scott Houston
"Excellent and fast service! 👍🏻"
We responded:
"Thank you for the five-stars, Scott! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Haji Syed Hassan

Haji Syed Hassan

February 14, 2024

5  out of  5
rating by Haji Syed Hassan
"Exceptional service. Always find better rates with them. Professionally working with customers. Understand customer needs and provide insurance as needed. Provide good suggestions when asking questions."
We responded:
"Haji, thank you for your positive feedback! We're thrilled to hear that you've had exceptional service with us. Your recommendation means a lot to us, and we're here to continue providing excellent service whenever you need us."
Profile photo of Eric Gonzalez

Eric Gonzalez

February 4, 2024

5  out of  5
rating by Eric Gonzalez
"Although I only changed insurance back in October 2020, the few times that I have had to call upon the folks at this agency were handled very professionally and quite pleasantly. On this occasion (02/17/2021), my call and queries were handled by the wonderful Samantha Cintron. She patiently listened and provided efficient and workable solutions for the four issues that I had questions about. EVERY representative who has answered the phone at this location has treated me with respect and dignity. No easy feat in this day of "no human in office to take your call because of Covid - 19" nonsense which is spouted by just about every business these days. Even the almighty Geico does this tactic now which is EXACTLY why I changed insurance agencies. This agency, armed with knowledgeable pros like Samantha, bring back the PLEASANT interactions which are considered the backbone of Good and even GREAT CUSTOMER SERVICE. Plus, I was shocked at how competitive their pricing is. I actually saved $$ by coming here. Imagine fair pricing in an industry known for gouging their customers whenever they're not looking. At this agency, not only do they look at your history but they factor in your ACTUAL insurance NEEDS. There is NO overselling here. And pricing those needs is done fairly; not by an algorithm designed to to add a factor of 200 to every quote. I am supremely pleased to have chosen this agency for my insurance needs. I warmly look forward to future business calls to Samantha and the other fine reps at this agency. I proudly tip my blue Superman cap in honor and appreciation to these fine folks. Another job well done..... again! 2/1/2024 Transitioning to a new car was AGAIN handled easily and professionally by Marta and her team. I am again so glad that I found State Farm after years of being jerked around by some of the bigger insurance agencies out there. I expect to be a customer HERE and with THIS TEAM for the rest of my driving days. As the saying goes: (service) "Doesn't get any better than THIS". Consistent, concise and professional each and every time no matter who I speak with. Thank you so much!"
We responded:
" Eric, Thank you so much for sharing your wonderful feedback! We are delighted to hear that Samantha along with our entire team, have consistently provided you with professional and pleasant service. At our agency, we strive to deliver exceptional customer experiences while ensuring competitive pricing and tailored insurance solutions. We sincerely appreciate your loyalty and look forward to serving you for many more years to come."
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Arthur Deatienza

January 31, 2024

5  out of  5
rating by Arthur Deatienza
"Always a great experience!!"
We responded:
"Thank you for the five-stars, Arthur! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Tristan Emery

January 25, 2024

5  out of  5
rating by Tristan Emery
"I was able to work with the one and only Marta herself and she was amazing. I work in customer service and you can tell Marta really takes that extra step of looking out for her clients. Ty Marta for all you do"
We responded:
"It was our pleasure Tristan! Thank you for your business!"
Profile photo of Latarsha Camerl

Latarsha Camerl

January 24, 2024

5  out of  5
rating by Latarsha Camerl
"Always helpful and quick in resolving my insurance matters! I was with Geico for years and changed because they quoted me an outrageous amount once my son got his driver’s license. Someone referred me to call statefarm I was glad I did! Now I did not have to chose between buying groceries or paying car insurance. A piece of mind with statefarm!"
We responded:
"Thank you, Latarsha, for the amazing review! Our team works hard to provide a great insurance experience in Middlebury and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Maegan Monterose

Maegan Monterose

January 22, 2024

5  out of  5
rating by Maegan Monterose
"Marta and her team are super efficient, very easy to work with. Caroline knew how I was as soon as I called. Matt was knowledgeable, and he was able to expedite my need for a replacement of my vehicle while I was waiting at the dealership, in just minutes. I have been a customer for many years, and will continue to be for many to come!"
We responded:
"Maegan, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Melissa Greenwood

January 18, 2024

5  out of  5
rating by Melissa Greenwood
"Matt was amazing when he helped me switch insurance companies. I had inquired about All-State rates years ago. Unfortunately they couldn't compete but year after year they always connected and checked in. FINALLY, the rate was something I couldn't refuse. MATT saved me $4,000 a year on home and auto insurance. I was BLOWN away to say the least. And let's just mention that the coverage is BETTER! I am so impressed and they won me over as a customer for sure. They also coached me through the transition and helped with canceling the old! It was completely pain free!"
We responded:
"Thank you, Melissa, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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F J

January 10, 2024

5  out of  5
rating by F J
"Matthew Glick at State Farm offers a personal and supportive experience that’s usually missing at other companies. He has always provided our family quality and fast answers (over phone, text, or email) and I’ve trusted his insight each time. After being with another agency for 7+ years where I had no point of contact, Matthew is just a text away every day and the process of switching couldn’t have been easier - he’s saved us a few thousand dollars annually while providing more coverage and perks through State Farm!"
We responded:
"Thank you for your positive feedback and for acknowledging the excellent assistance from Matthew! We greatly value your support and it's because of amazing customers like you, that we can help our community with their insurance policies."