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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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david sabsels

March 20, 2025

5  out of  5
rating by david sabsels
"BILLY WAS GREAT VERY HELPFUL AND GOT MY INFORMATION I NEEDED TO ME VEEY QUICKLY AND EFFICIENTLY."
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Regina Andreoli

March 19, 2025

5  out of  5
rating by Regina Andreoli
"Zack the State Farm Insurane agent is absolutely amazing! Knowledgeable, professional, polite and helped us enormously with all of our insurance needs. He is a blessing, and I recommend you look no further when searching for the best insurance agent and insurance company there is available to all of us today. You will be so happy that you did. Thank you, Zack, and thank you, State Farm!"
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Mariah Lombardo-Abarca

February 28, 2025

5  out of  5
rating by Mariah Lombardo-Abarca
"Ok So I think I’ve been a customer for Marta’s office close to or over 10 years now. This office —I’ve never really had any issues with! Requests are processed pretty quickly plus I always have good conservations with the people here. Never rude which you can appreciate nowadays! Very knowledgeable place.They go above and beyond to accommodate you I must say. I would recommend!!!!!"
We responded:
"Mariah, I'm so happy to know you've been with us for over a decade! It's wonderful to hear that our team has consistently provided quick and friendly service. Your recommendation means a lot to us. If you ever need anything or have questions, we're here to help!"
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James Tompkins

February 26, 2025

5  out of  5
rating by James Tompkins
"Matt and the team at State Farm were extremely responsive and tailored a very effective and affordable solution for my homeowners and motor vehicle insurance needs. Very happy with the service, responsiveness and professional manner with which they conduct their business."
We responded:
"Thank you, James, for sharing your experience! I'm glad Matt and the team were able to provide a responsive and effective solution for your insurance needs. It's wonderful to know you're happy with the service and professionalism. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Roman Hoysak

February 25, 2025

5  out of  5
rating by Roman Hoysak
"Billy is an extremely kind and knowledgeable agent to work with. You can tell he cares about you and listens when you talk to him. If you want the insurance process to be more personal, simple, and enjoyable, Billy is your guy. I can’t recommend him enough"
We responded:
"Thank you, Roman, for sharing your experience! I'm delighted to know that Billy's kindness and expertise made your insurance process personal and enjoyable. It's wonderful to have him as part of our team. If you ever need further assistance or have questions, feel free to reach out to our office. We're here to help!"
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Agnieszka Burkat

January 24, 2025

5  out of  5
rating by Agnieszka Burkat
"Always helpful! Very fast! Professional! I love my agents. I do get good rates as well. Thank You!"
We responded:
"Thank you, Agnieszka, for your wonderful feedback! I'm happy to know that you find our service helpful, fast, and professional. It's great to hear that you're satisfied with your rates and love working with our team. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Michael Carey

January 24, 2025

5  out of  5
rating by Michael Carey
"I’ve been working with State Farm for a few months now. My agent Billy has been extremely helpful.! He has gone above and beyond to make sure I get the best rate. He’s professional as can get. Communication and responses are fast and informative. If I need something he’s on immediately! He’s a pleasure to work with and can honestly say this is the first insurance company I’ve never dreaded calling. He always walks me through the process every step of the way and is fully transparent with any and all information. I’ve never been happier to switch insurance companies. This location is awesome but if you have the opportunity I highly highly recommend you ask to work with Billy. He’s as dedicated as they come! 5 out of 5 for all areas"
We responded:
"Thank you, Michael, for sharing your experience! I'm delighted to know that Billy has been so helpful and dedicated to ensuring you receive the best rate. It's wonderful to hear that his professionalism and quick communication have made your interactions with us enjoyable. We're grateful to have Billy on our team, and your recommendation means a lot. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!"
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Melissa Martin

January 23, 2025

5  out of  5
rating by Melissa Martin
"Getting a quote and signing up with State Farm was the easiest process!"
We responded:
"Melissa, I'm so glad to hear that getting a quote and signing up with us was a breeze for you! We strive to make the process as smooth and straightforward as possible. "
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Hector Perez

January 14, 2025

5  out of  5
rating by Hector Perez
"Good service no issues"
We responded:
"Thank you, Hector, for your feedback! I'm happy to know that you received good service with no issues. If you ever have any questions, feel free to reach out to our office. We're here to help!"
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Jen

December 30, 2024

1  out of  5
rating by Jen
"If you have a claim for 5 years, it can't get a quote of home insurance. This insurance agent doesn't want you have any claim in the past. They correct Free money, and don't want you have a claim."
We responded:
"Jen, Thank you for sharing your feedback. We understand how frustrating it can be when insurance coverage or underwriting decisions don’t align with your expectations. However, it’s important to clarify that underwriting guidelines and eligibility requirements are determined by State Farm at the corporate level, not by individual agents. I am a small business owner and leaving review like this does nothing against State Farm who makes the rules, instead you are affecting livelihood of a local business owner. Our office is committed to helping prospective customers like yourself navigate these processes and find solutions (even if it’s not with our company) that meet their needs. If you’d like, we’d be happy to discuss your situation further and explore any available options. Please feel free to give us a call or visit our office."
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Renee Reppert

September 9, 2024

5  out of  5
rating by Renee Reppert
"Patrick was very knowledgeable and helped me lower my rates and remove some items I didn’t really need! I highly recommend State Farm for all your insurance needs."
We responded:
"Thank you, Renee, for your wonderful review! I'm glad Patrick was able to assist you in lowering your rates and tailoring your coverage to your needs. We appreciate your recommendation and are here to help with any future insurance needs. - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Mike Violette

August 20, 2024

5  out of  5
rating by Mike Violette
"State farm 🚜 Marta & crew are always there for me..Exellent ins.company.. A-1 service.. GODBLESS AMERICA 🇺🇸 🙏 ❤️"
We responded:
"Thank you Mike, we have your back and appreciate the review!"
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tano macrame

August 13, 2024

5  out of  5
rating by tano macrame
"Excelent service!"
We responded:
"Carlos thank you for the trust you put in my office and State Farm, we appreciate your business!"
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Heather T

August 8, 2024

5  out of  5
rating by Heather T
"Marta is the best agent anyone can ask for! She's extremely helpful and very attentive. Best of all she's very nice and easy to talk to!"
We responded:
"Hi Heather, Thanks a lot for your awesome review! I'm so happy to know you find me helpful and attentive. It's great to hear that you feel comfortable talking with our office. If you ever need anything else, don't hesitate to reach out! - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Gloria Najera

July 16, 2024

5  out of  5
rating by Gloria Najera
"My husband & I have been working with Marta Nerin for over a year ! So far she’s been an amazing agent. Also hands on .. very professional & also answers any questions or doubts we might have. I highly recommend her , she goes the extra mile for us !!!"
We responded:
"Thank you, Gloria, for your wonderful review! I am glad you and your husband have had a satisfying experience working with me. I appreciate your kind words about my professionalism and dedication to going the extra mile for you both. Please feel free to reach out if you have any more questions or future insurance needs! - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Nayely Hernandez

July 10, 2024

5  out of  5
rating by Nayely Hernandez
"I work with Matthew from State Farm and he’s great! I’ve used them for two cars now and Matt always makes it so easy to insure for the lowest price I just have to shoot him a text with all the info and he does everything for me. 10/10 recommend working with him especially."
We responded:
"Thank you, Nayely, for sharing your positive experience working with Matthew at our office! We're thrilled to hear that he made insuring your cars easy and affordable for you. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Francesca Tomasi

June 21, 2024

5  out of  5
rating by Francesca Tomasi
"Ive been with state farm for some time now, and I am very happy with my choice. Any time i need to make an adjustment or have a question the office is so helpful and explains everything throughly. They also have an option to text instead of calling which I love because it saves a lot of time."
We responded:
"Francesca, we're thrilled to hear you're pleased with our service and the convenience of texting for assistance! Our team is always here to help and explain everything thoroughly. Thank you for choosing State Farm for your insurance needs! Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Cathy Guglielmetty

June 6, 2024

5  out of  5
rating by Cathy Guglielmetty
"Billy Schultz was extremely professional , courteous and knowledgeable. He made a dry subject like Insurance seem pleasurable."
We responded:
"Cathy, I'm thrilled you found Billy's professionalism, courtesy, and knowledge valuable in making insurance a more pleasurable topic! We're pleased to have provided you with a positive experience and look forward to assisting you with your insurance needs in the future! Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Eric Triffin

April 11, 2024

5  out of  5
rating by Eric Triffin
"All my contacts with the people at State Farm have been personal, positive and effective. You seem to have an ethic of responding in friendly, efficient and helpful ways!"
We responded:
"Thank you, Eric, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs! - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Scott Houston

February 22, 2024

5  out of  5
rating by Scott Houston
"Excellent and fast service! 👍🏻"
We responded:
"Thank you for the five-stars, Scott! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Haji Syed Hassan

February 14, 2024

5  out of  5
rating by Haji Syed Hassan
"Exceptional service. Always find better rates with them. Professionally working with customers. Understand customer needs and provide insurance as needed. Provide good suggestions when asking questions."
We responded:
"Haji, thank you for your positive feedback! We're thrilled to hear that you've had exceptional service with us. Your recommendation means a lot to us, and we're here to continue providing excellent service whenever you need us."
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Eric Gonzalez

February 4, 2024

5  out of  5
rating by Eric Gonzalez
"Although I only changed insurance back in October 2020, the few times that I have had to call upon the folks at this agency were handled very professionally and quite pleasantly. On this occasion (02/17/2021), my call and queries were handled by the wonderful Samantha Cintron. She patiently listened and provided efficient and workable solutions for the four issues that I had questions about. EVERY representative who has answered the phone at this location has treated me with respect and dignity. No easy feat in this day of "no human in office to take your call because of Covid - 19" nonsense which is spouted by just about every business these days. Even the almighty Geico does this tactic now which is EXACTLY why I changed insurance agencies. This agency, armed with knowledgeable pros like Samantha, bring back the PLEASANT interactions which are considered the backbone of Good and even GREAT CUSTOMER SERVICE. Plus, I was shocked at how competitive their pricing is. I actually saved $$ by coming here. Imagine fair pricing in an industry known for gouging their customers whenever they're not looking. At this agency, not only do they look at your history but they factor in your ACTUAL insurance NEEDS. There is NO overselling here. And pricing those needs is done fairly; not by an algorithm designed to to add a factor of 200 to every quote. I am supremely pleased to have chosen this agency for my insurance needs. I warmly look forward to future business calls to Samantha and the other fine reps at this agency. I proudly tip my blue Superman cap in honor and appreciation to these fine folks. Another job well done..... again! 2/1/2024 Transitioning to a new car was AGAIN handled easily and professionally by Marta and her team. I am again so glad that I found State Farm after years of being jerked around by some of the bigger insurance agencies out there. I expect to be a customer HERE and with THIS TEAM for the rest of my driving days. As the saying goes: (service) "Doesn't get any better than THIS". Consistent, concise and professional each and every time no matter who I speak with. Thank you so much!"
We responded:
" Eric, Thank you so much for sharing your wonderful feedback! We are delighted to hear that Samantha along with our entire team, have consistently provided you with professional and pleasant service. At our agency, we strive to deliver exceptional customer experiences while ensuring competitive pricing and tailored insurance solutions. We sincerely appreciate your loyalty and look forward to serving you for many more years to come."
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Arthur Deatienza

January 31, 2024

5  out of  5
rating by Arthur Deatienza
"Always a great experience!!"
We responded:
"Thank you for the five-stars, Arthur! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Tristan Emery

January 25, 2024

5  out of  5
rating by Tristan Emery
"I was able to work with the one and only Marta herself and she was amazing. I work in customer service and you can tell Marta really takes that extra step of looking out for her clients. Ty Marta for all you do"
We responded:
"It was our pleasure Tristan! Thank you for your business!"
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Latarsha Camerl

January 24, 2024

5  out of  5
rating by Latarsha Camerl
"Always helpful and quick in resolving my insurance matters! I was with Geico for years and changed because they quoted me an outrageous amount once my son got his driver’s license. Someone referred me to call statefarm I was glad I did! Now I did not have to chose between buying groceries or paying car insurance. A piece of mind with statefarm!"
We responded:
"Thank you, Latarsha, for the amazing review! Our team works hard to provide a great insurance experience in Middlebury and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"