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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom MacDougall

September 19, 2024

5  out of  5
rating by Tom MacDougall
"Fantastic service. Knowledgeable, professional, quick. Very impressed."
We responded:
"Tom, thank you for your fantastic review! I'm happy you found our service knowledgeable, professional, and quick. Your positive feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Renee Reppert

September 9, 2024

5  out of  5
rating by Renee Reppert
"Patrick was very knowledgeable and helped me lower my rates and remove some items I didn’t really need! I highly recommend State Farm for all your insurance needs."
We responded:
"Thank you, Renee, for your wonderful review! I'm glad Patrick was able to assist you in lowering your rates and tailoring your coverage to your needs. We appreciate your recommendation and are here to help with any future insurance needs. - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Mike Violette

August 20, 2024

5  out of  5
rating by Mike Violette
"State farm 🚜 Marta & crew are always there for me..Exellent ins.company.. A-1 service.. GODBLESS AMERICA 🇺🇸 🙏 ❤️"
We responded:
"Thank you Mike, we have your back and appreciate the review!"
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tano macrame

August 13, 2024

5  out of  5
rating by tano macrame
"Excelent service!"
We responded:
"Carlos thank you for the trust you put in my office and State Farm, we appreciate your business!"
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Heather T

August 8, 2024

5  out of  5
rating by Heather T
"Marta is the best agent anyone can ask for! She's extremely helpful and very attentive. Best of all she's very nice and easy to talk to!"
We responded:
"Hi Heather, Thanks a lot for your awesome review! I'm so happy to know you find me helpful and attentive. It's great to hear that you feel comfortable talking with our office. If you ever need anything else, don't hesitate to reach out! - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Gloria Najera

July 16, 2024

5  out of  5
rating by Gloria Najera
"My husband & I have been working with Marta Nerin for over a year ! So far she’s been an amazing agent. Also hands on .. very professional & also answers any questions or doubts we might have. I highly recommend her , she goes the extra mile for us !!!"
We responded:
"Thank you, Gloria, for your wonderful review! I am glad you and your husband have had a satisfying experience working with me. I appreciate your kind words about my professionalism and dedication to going the extra mile for you both. Please feel free to reach out if you have any more questions or future insurance needs! - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Nayely Hernandez

July 10, 2024

5  out of  5
rating by Nayely Hernandez
"I work with Matthew from State Farm and he’s great! I’ve used them for two cars now and Matt always makes it so easy to insure for the lowest price I just have to shoot him a text with all the info and he does everything for me. 10/10 recommend working with him especially."
We responded:
"Thank you, Nayely, for sharing your positive experience working with Matthew at our office! We're thrilled to hear that he made insuring your cars easy and affordable for you. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Francesca Tomasi

June 21, 2024

5  out of  5
rating by Francesca Tomasi
"Ive been with state farm for some time now, and I am very happy with my choice. Any time i need to make an adjustment or have a question the office is so helpful and explains everything throughly. They also have an option to text instead of calling which I love because it saves a lot of time."
We responded:
"Francesca, we're thrilled to hear you're pleased with our service and the convenience of texting for assistance! Our team is always here to help and explain everything thoroughly. Thank you for choosing State Farm for your insurance needs! Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Cathy Guglielmetty

June 6, 2024

5  out of  5
rating by Cathy Guglielmetty
"Billy Schultz was extremely professional , courteous and knowledgeable. He made a dry subject like Insurance seem pleasurable."
We responded:
"Cathy, I'm thrilled you found Billy's professionalism, courtesy, and knowledge valuable in making insurance a more pleasurable topic! We're pleased to have provided you with a positive experience and look forward to assisting you with your insurance needs in the future! Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Eric Triffin

April 11, 2024

5  out of  5
rating by Eric Triffin
"All my contacts with the people at State Farm have been personal, positive and effective. You seem to have an ethic of responding in friendly, efficient and helpful ways!"
We responded:
"Thank you, Eric, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs! - Marta Nerin - State Farm Insurance Agent, Middlebury, CT"
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Scott Houston

February 22, 2024

5  out of  5
rating by Scott Houston
"Excellent and fast service! 👍🏻"
We responded:
"Thank you for the five-stars, Scott! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Haji Syed Hassan

February 14, 2024

5  out of  5
rating by Haji Syed Hassan
"Exceptional service. Always find better rates with them. Professionally working with customers. Understand customer needs and provide insurance as needed. Provide good suggestions when asking questions."
We responded:
"Haji, thank you for your positive feedback! We're thrilled to hear that you've had exceptional service with us. Your recommendation means a lot to us, and we're here to continue providing excellent service whenever you need us."
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Eric Gonzalez

February 4, 2024

5  out of  5
rating by Eric Gonzalez
"Although I only changed insurance back in October 2020, the few times that I have had to call upon the folks at this agency were handled very professionally and quite pleasantly. On this occasion (02/17/2021), my call and queries were handled by the wonderful Samantha Cintron. She patiently listened and provided efficient and workable solutions for the four issues that I had questions about. EVERY representative who has answered the phone at this location has treated me with respect and dignity. No easy feat in this day of "no human in office to take your call because of Covid - 19" nonsense which is spouted by just about every business these days. Even the almighty Geico does this tactic now which is EXACTLY why I changed insurance agencies. This agency, armed with knowledgeable pros like Samantha, bring back the PLEASANT interactions which are considered the backbone of Good and even GREAT CUSTOMER SERVICE. Plus, I was shocked at how competitive their pricing is. I actually saved $$ by coming here. Imagine fair pricing in an industry known for gouging their customers whenever they're not looking. At this agency, not only do they look at your history but they factor in your ACTUAL insurance NEEDS. There is NO overselling here. And pricing those needs is done fairly; not by an algorithm designed to to add a factor of 200 to every quote. I am supremely pleased to have chosen this agency for my insurance needs. I warmly look forward to future business calls to Samantha and the other fine reps at this agency. I proudly tip my blue Superman cap in honor and appreciation to these fine folks. Another job well done..... again! 2/1/2024 Transitioning to a new car was AGAIN handled easily and professionally by Marta and her team. I am again so glad that I found State Farm after years of being jerked around by some of the bigger insurance agencies out there. I expect to be a customer HERE and with THIS TEAM for the rest of my driving days. As the saying goes: (service) "Doesn't get any better than THIS". Consistent, concise and professional each and every time no matter who I speak with. Thank you so much!"
We responded:
" Eric, Thank you so much for sharing your wonderful feedback! We are delighted to hear that Samantha along with our entire team, have consistently provided you with professional and pleasant service. At our agency, we strive to deliver exceptional customer experiences while ensuring competitive pricing and tailored insurance solutions. We sincerely appreciate your loyalty and look forward to serving you for many more years to come."
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Arthur Deatienza

January 31, 2024

5  out of  5
rating by Arthur Deatienza
"Always a great experience!!"
We responded:
"Thank you for the five-stars, Arthur! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Tristan Emery

January 25, 2024

5  out of  5
rating by Tristan Emery
"I was able to work with the one and only Marta herself and she was amazing. I work in customer service and you can tell Marta really takes that extra step of looking out for her clients. Ty Marta for all you do"
We responded:
"It was our pleasure Tristan! Thank you for your business!"
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Latarsha Camerl

January 24, 2024

5  out of  5
rating by Latarsha Camerl
"Always helpful and quick in resolving my insurance matters! I was with Geico for years and changed because they quoted me an outrageous amount once my son got his driver’s license. Someone referred me to call statefarm I was glad I did! Now I did not have to chose between buying groceries or paying car insurance. A piece of mind with statefarm!"
We responded:
"Thank you, Latarsha, for the amazing review! Our team works hard to provide a great insurance experience in Middlebury and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Maegan Monterose

January 22, 2024

5  out of  5
rating by Maegan Monterose
"Marta and her team are super efficient, very easy to work with. Caroline knew how I was as soon as I called. Matt was knowledgeable, and he was able to expedite my need for a replacement of my vehicle while I was waiting at the dealership, in just minutes. I have been a customer for many years, and will continue to be for many to come!"
We responded:
"Maegan, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Melissa Greenwood

January 18, 2024

5  out of  5
rating by Melissa Greenwood
"Matt was amazing when he helped me switch insurance companies. I had inquired about All-State rates years ago. Unfortunately they couldn't compete but year after year they always connected and checked in. FINALLY, the rate was something I couldn't refuse. MATT saved me $4,000 a year on home and auto insurance. I was BLOWN away to say the least. And let's just mention that the coverage is BETTER! I am so impressed and they won me over as a customer for sure. They also coached me through the transition and helped with canceling the old! It was completely pain free!"
We responded:
"Thank you, Melissa, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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F J

January 10, 2024

5  out of  5
rating by F J
"Matthew Glick at State Farm offers a personal and supportive experience that’s usually missing at other companies. He has always provided our family quality and fast answers (over phone, text, or email) and I’ve trusted his insight each time. After being with another agency for 7+ years where I had no point of contact, Matthew is just a text away every day and the process of switching couldn’t have been easier - he’s saved us a few thousand dollars annually while providing more coverage and perks through State Farm!"
We responded:
"Thank you for your positive feedback and for acknowledging the excellent assistance from Matthew! We greatly value your support and it's because of amazing customers like you, that we can help our community with their insurance policies."
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Eddie Grant

January 4, 2024

5  out of  5
rating by Eddie Grant
"Matt is a great agent representing State Farm who always returns your phone call. He is able to provide answers and cares about making sure he is providing the best service possible"
We responded:
"Thank you for your feedback, Eddie! Matt always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Wendy Bass

December 11, 2023

5  out of  5
rating by Wendy Bass
"I've had a great experience with this agency and particularly with Jeanette Stroups. She's been awesome to work with and incredibly thorough, quick and so nice. Plus all of the rates quoted to me were better than or equal to quotes I received from other providers. Highly recommend!"
We responded:
"Thanks for the kind words, Wendy! We’re happy to hear Jeanette was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Pavony Dias

December 7, 2023

5  out of  5
rating by Pavony Dias
"Great service, especially my agent Jeanette Stroups. She is very thoughtful and cares for her customers. The most I like about State Farm Is that they connect with their clients directly no matter what time it is. Day or night. Thank you State Farm."
We responded:
"Pavony, thank you for taking the time to leave us a review! Jeanette is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"
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Sema Webb

December 7, 2023

5  out of  5
rating by Sema Webb
"Always a pleasure to work with. Responds quickly and is super helpful."
We responded:
"Sema, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback!"
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manjari b

December 7, 2023

5  out of  5
rating by manjari b
"We had great experience with this state form Agency. Matthew Glick was very informative , customer friendly and able be provide the discounts. Our transition to this insurance process was very smooth and efficient. Thanks to Matt and his team."
We responded:
"Hello, Manjari! We're so happy to receive your shoutout for Matthew, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us!"
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lucy ana

December 7, 2023

5  out of  5
rating by lucy ana
"My Agent Marta is always there to help , she always explains questions well. I recommend Marta."
We responded:
"Thank you, Lucy, for the amazing review! Our team works hard to provide a great insurance experience in Middlebury and we are thrilled to hear that you are happy with our services."