Customer Service Representative - State Farm Agent Team Member
Full Time in Middlebury, CT
Responsive recruiter
Benefits
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
RESPONSIBILITIES
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain accurate records of customer interactions.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS
- Excellent interpersonal skills
- People-oriented
- Self-motivated
- Detail oriented
- Dedicated to customer service
- Experience in a variety of computer applications, particularly Windows
- Ability to work in a team environment
- Ability to multi-task
- Bilingual - Spanish preferred
Compensation $40,000.00 - $95,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none